Shipping and Packaging

Shipping Info
Shipping is indicated in the cart as an estimate, and to this end I endeavour to get the best possible rates. Currency rate fluctuations, available space in a particular load, all impact the rates. If you are interested in a piece, contact me and I will get the best quote I can. Shipping in South Africa is free up to a volumetric weight of 30 Kg. This will cover most medium to small pieces.Please note that if a piece is returned within the 7 days , the return cost is not included, and is to be paid by the purchaser.
I have been crating and shipping sculptures for many years and take considerable care with this process . I am not a 3rd party doing this, and given the time I invest in the artwork and the packaging I do this by the book. If the shipping crate appears damaged on the outside ,make sure you photograph it, as well as the contents, as you proceed with the unwrapping, as this will aide any insurance claims. Occurrences like this are extremely rare ,given the crates are now made in 1 18 mm plywood.
I will then email you with an invoice with a total cost of packaging , freight, insurance and fumigation if required. To give peace of mind, you will be in contact with the shipping agent at all times to ensure the shipment is on track for delivery. Tracking numbers will be issued once the shipment has been processed.
Payment is by Pay Pal or wire transfer, or regular EFT bank transfer if you in RSA. If you are unable to use PayPal, I will send you an invoice with all the required details . Once payment has been received. I will ship the artwork to you.
Return Policy
As the sculpture is going to become a permanent fixture in your life, you need to be sure you are happy with it . In addition , buying sight unseen on the internet is not an easy undertaking. This is especially true of sculpture which has the 3rd dimension.
On this basis you may return the sculpture for a full refund after 7 days, provided you pay for the return shipping with the sculpture in the original container.
Bank Details
First National Bank
Account Name : Paul A Stein
Account no : 62019159442
Branch Code : 253305
Swift Code : FIRNZAJJ
PayPal id: paulstein8@gmail.com

Freight and Packaging

Sculptures are professionally packed in professsional wooden crates. I will email you an invoice with the freight and sculpture cost included.

 

The options of door to door Air freight, Air freight to the nearest airport, Sea-freight, and road freight are available.

 

How to look after your sculpture

The materials used are detailed in the description of the work. Lacqured paint means that I am using auto lacquer paint which has been sprayed onto the surface, The works are sandblasted, to raw steel, primed with an etch primer and then a basecoat of colour is applied ( 3 coats , which gives the correct colour density). A clear satin or gloss clearcoat is then applied as the final coat.
The reason I mention this is that if the sculpture gets damaged it can easily be repainted by reputable, paintshop with the above information kept in mind.
Sculptures which have high finishes will need to be dusted down from time to time, and if any stubborn marks appear, especially on white surfaces ( insects) they can be removed by using a fine autoburnishng compound.
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